Microsoft Dynamics 365 Customer Engagement Core (MB-200)

The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. High-level topics include application configuration, automation opportunities, integration, testing, and deployment.

Convenient Ways To Attend This Instructor-Led Course


inclass

In the Classroom

live_class

Virtual Live Training

onsite-icon-150x150

Corporate Training

COURSE OVERVIEW

This course will help you optimize your operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. High-level topics include application configuration, automation opportunities, integration, testing, and deployment.

During the course, your instructors will work through the course preparing you for the Microsoft Power Platform + Dynamics 365 Core (MB-200) exam.

What You’ll Learn

Course Duration : 48 Hours
In this module, you will learn the basics of the Power Platform. You will tour the various administrator portals and install applications.
  • Overview
  • Configure Power Platform environments
  • Creating applications
  • Discovery and planning
After completing this module you will be able to:
  • Identify common platform components and their uses.
In this module you will learn how to model data effectively using the platform’s entities, attributes and relationships.
  • Data model fundamentals
  • Relationships
  • Other entity options
  • Other field options
  • Internationalizing
After completing this module you will be able to:
  • Create and use relationships and entities.
In this module, you will learn about model-driven applications and how to configure and use them.
  • Configure model-driven apps
  • Configure model-driven forms
  • Configure views
  • Configure model-driven charts
  • Configure model-driven dashboards
  • Configure reports
After completing this module you will be able to:
  • Create and modify forms.
  • Create and modify views and dashboards.
  • Identify and use other user experience components.
In this module, you will learn how to create and use canvas apps, as well as learn the differences between canvas apps and model-driven.
  • Application fundamentals
  • Working with data and services
  • Customizing the user experience
  • Integration with model-driven apps
After completing this module you will be able to:
  • Create a canvas app.
  • Work with CDS data.
In this module you will learn how the platform’s security model manages users’ experiences and access to both data and functionality.
  • Security overview
  • Business units
  • Manage security roles
  • Manage teams
  • Configure hierarchy security
After completing this module you will be able to:
  • Create and use business units.
  • Create, modify and use security roles.
In this module you will learn the basics of the Power Platform automation capabilities.
  • Automation overview
After completing this module you will be able to:
  • Identify common platform automation capabilities.
In this module you will learn how to build and use business rules and how they work alongside other platform automations.
  • Introduction to business rules
  • Additional business rule details
After completing this module you will be able to:
  • Create and use business rules.
In this module you will learn how to build and use workflows and how they work alongside other platform automations.
  • Introduction to workflows
  • Building workflows
  • Advanced workflows
After completing this module you will be able to:
  • Create and use workflows.
In this module you will learn how to build and use Microsoft Flows and how they work alongside other platform automations.
  • Introduction to Microsoft Flow
  • Other Flow concepts
  • Working with CDS
  • Building approval flows
  • Starting from apps
  • Flow deployment considerations
After completing this module you will be able to:
  • Create and use Microsoft Flows.
In this module you will learn how to build and use business process flows and how they work alongside other platform automations
  • Introduction to business process flows
  • Configure business process flows
  • Additional business process flow details
After completing this module you will be able to:
  • Create and use business process flows.
In this module you will learn the basics of the Power Platform integration capabilities. You will learn how to configure and use email integrations.

Lessons

  • Overview of common scenarios
  • Email integration
  • Outlook integration
After completing this module you will be able to:
  • Identify common integrations,
  • Configure and use email integrations.
In this module you will learn how to integrate with common Office products like OneNote, Word and Excel
  • Templates
  • SharePoint
  • Microsoft Teams
  • Additional integrations
After completing this module you will be able to:
  • Configure and use integrations with Office products.
In this module you will learn how to import and export data for the Power Platform and create and use data maps.
  • Managing data overview
  • Duplicate detection
  • Importing data
  • Exporting data
  • Bulk delete
After completing this module you will be able to:
  • Import and export data.
  • Create and use data maps.
  • Perform bulk delete.
In this module you will learn how to enable and update first-party applications; install third-party apps and configure using admin portals.

Lessons

  • Overview
  • Manage applications
After completing this module you will be able to:
  • Enable and update first-party apps.
  • Install third-party apps.
In this module you will learn how to create, manage and deploy solutions.
  • Solution concepts
  • Planning and creating solutions
  • Working with solution components
  • Distributing solutions
  • Working with managed solutions
After completing this module you will be able to:
  • Create solutions.
  • Deploy customziations.
In this module you will learn how to configure for mobile and deploy components such as Microsoft Flow.
  • Configure settings
  • Mobile configuration settings
  • Mobile configuration
After completing this module you will be able to:
  • Configure for mobile.
  • Deploy components.

SCHEDULE

November
2020-11-02
December
2020-12-07
January
2021-01-04
February
2021-02-08

MORE DETAILS

Senior Consultants (both functional and technical) that aspire to be Solution Architects or current Solution Architects that are new to the role.

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts, stakeholders, translating requirements, and configuring the solution and applications.The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application, and service integrations.

The familiarity of business applications and the desire to customize and implement them for your business.This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 workload administrator certification paths.